Trust our exceptional customer support

Select us as your reliable partner in advancing customer service. Our commitment to quality ensures superior assistance and builds lasting relationships.
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Services

Our Offerings

Explore our variety of solutions designed to enhance all aspects of customer interactions and promote business expansion.

Unifying Communication Channels

Centralize customer interactions and activities across multiple platforms to offer inventive and tailored support.

Enhancing Customer Support Automation

Optimize your processes with cutting-edge conversational technologies, automated workflows, and consistent standardized responses to increase efficiency.

Attaining Success

Handle customer interactions efficiently, providing precise and comprehensive solutions that build enduring loyalty, all in the quickest timeframe possible.
Your rights as a user

How to Cancel Your Membership

You can cancel your subscription at any time — no waiting necessary. If you're still in your free trial and decide it's not for you, don't worry, there are no hidden fees. If you choose to cancel after your billing has started, your subscription will end right away, but you can continue to use your account until the current payment period is up. Canceling is easy: simply go to your account settings and select 'cancel account'.

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Support

Frequently asked questions

In this section, you can find responses to some of the most commonly asked questions regarding our services. If the information you require is not listed, please contact us directly for additional help.
Can I get a custom customer support plan for my business?
Absolutely! We excel in working closely with your team to tailor our services to meet your unique needs. Reach out to us via live chat, email, or phone to develop a plan that fits your business goals perfectly.
Will there be any charges without my approval?
Your trust is essential to us, and we guarantee that there will be no unexpected fees or upgrades without your prior knowledge and explicit approval.
What should I do if I have questions about my service upgrade?
For prompt responses to any inquiries or concerns about your service upgrade, we suggest using our live chat. You can also get in touch with us via email or phone for more comprehensive details about the upgrade process.
Is my personal contact information shared with other users?
Your privacy is our utmost concern. Be assured that your personal contact information is securely safeguarded and will not be disclosed to other users.
Contact us

Reach out

Our welcoming team is always available to talk.
support@total24care.com

Europe

Central European Time (CET)
Tel: 0033-805-980-477
Monday to Friday 07:00 - 19:00
Saturday & Sunday 08:00 - 16:00

United Kingdom

Greenwich Mean Time (GMT)
Tel: 0033-805-980-477
Monday to Friday 07:00 - 18:00
Saturday & Sunday 07:00 - 15:00

USA & Canada

Eastern Standard Time (GMT -4)
Tel: 1-800-467-9608
Monday to Friday 07:00 - 14:00
Saturday & Sunday  07:00 - 11:00

Africa

Central Africa Time (GMT+2)
Tel: 0033-805-980-477
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 17:00
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